Use our Frequently Asked Questions to get the fastest answers to your questions!

  • What are the 5 Foods Never to Eat?

    The 5 foods never to eat are: 1. Orange juice: contains high sugar, which will disrupt your body's blood sugar and insulin levels. 2. Artificial sweeteners: cause weight gain as they are perceived as a toxin to the body. 3. Whole wheat bread: wheat products have been shown to quickly turn into sugar in the body. 4. Fake butters : made from unhealthy, unnatural ingredients perceived as toxins in the body. 5. Soy products: have been shown to disrupt hormone levels and negatively affect the thyroid.

  • I forgot my password. How do I login?

    No worries! You can visit the Log In page to reset your password.

  • Can LiveSmart be purchased and used as a standalone product, even if I'm not a Beyond Diet member?

    Our monthly service, LiveSmart, can be purchased a la carte, even if you don't have a Beyond Diet membership! Never worry about what to eat with exclusive, monthly menus and get fresh content including insider articles and workout videos.This insider info is totally optional and is $14.95/month. Try out a month FREE here!

  • How do I log into my Beyond Diet account?

    You can log in with your email address used at time of purchase and your password by clicking here. Click on 'Remember My Password'' for easy access in the future!

  • I provided the incorrect email address. How do I correct this so that I can login?

    No worries! You can send an email to info@beyonddiet.com and a Member Support Representive will help you make correction. Check out the Contact Us page for more contact options!

  • Is everything online, or do I get something in the mail?
    Unless you ordered any hard copies for an additional cost, you won’t receive anything in the mail (if you did order hard copies, it usually takes 7-10 business days). BD is mainly an online program, but you can print out information if you like from your Library (you'll find all of your purchases there). You can also purchase hard copies if you live in the US.
  • Do I have to buy everything organic to be successful on this program?

    If you can purchase organic, then that's great! But we know that not everyone has the budget and/or availability to purchase everything organic. You might be surprised that we recommend purchasing local as your first option. Do the best you can with what you have! Some items are more important to purchase organic than others, like apples for example, because you are eating the skin. But bananas aren't quite as important because they have a thick peel to protect against pesticides. If you're strapped for cash and eating healthy is your goal, check out this list of foods that you should ALWAYS buy organic. This program is about making it work for you and your lifestyle!

  • What forms of payment do you accept?
    You can purchase Beyond Diet products with your credit or debit card with a Visa, Mastercard, Discover or American Express logo.
  • What is your refund policy?

    Most digital products are covered with Isabel's 60 Day Money Back Guarantee. Isabel's recommended energy supplement, Daily Energy has a 30 Day Money Back Guarantee. Check out the full Terms and Conditions here.

  • Do you ship outside of the US?
    At this time, we do not ship outside of the US. However, any digital products are accessible within your personal Beyond Diet account anytime, anywhere with an internet connection.